Frequently Asked Questions

Everything you need to know about our premium wallpaper pastes and installation supplies.

What is the standard shipping timeframe for adhesive orders?

Most orders are processed within 24 hours. Depending on your location, standard ground shipping typically takes 3 to 5 business days to arrive.

Can I return a bucket of adhesive if I ordered too much?

Yes, we accept returns on unopened and sealed products within 30 days of purchase. Please note that customers are responsible for return shipping costs on overstock items.

Which adhesive should I use for heavy-duty vinyl wallcoverings?

For heavy-duty vinyl, we recommend our Pro-Series Clay-Based adhesive, which provides the high tack and superior bond strength required for heavier materials.

Do you offer bulk discounts for professional contractors?

Absolutely. We offer tiered pricing for bulk pallet orders and a dedicated trade program for licensed interior designers and wallpaper installers.

Are your adhesives eco-friendly and low-VOC?

Yes, the majority of our wallcovering adhesives are formulated to be low-VOC and LEED compliant to ensure safety for both the installer and the indoor air quality of the home.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.